“ Coventry City Council appointed No Ordinary Hospitality Management’s parent company, Coombe Abbey Park Limited, to realise the commercial potential of Coombe Country Park’s catering outlets in May 2018 and the results of this private sector approach have been truly phenomenal.”

“ Prior to No Ordinary Hospitality Management taking over the running of the park’s catering operations, the site had one sole loss-making cafe. However since then, the company has rejuvenated the park’s catering offer which has led to the park outlets turning over in excess of £1 million in additional income so far and recording three consecutive years of growth.”

“ A customer-centric approach by the team – which involved them regularly monitoring customers’ behaviour on site – has been at the heart of this revival.”

“ The improvements made at Coombe Country Park have demonstrated No Ordinary Hospitality Management’s ability to transform underperforming attractions, and the importance of having a dedicated team of experienced commercial professionals to closely monitor and adapt an offering to meet customer needs.”

Commercial Business Director, Coventry City Council

“ IDP have worked alongside No Ordinary Hospitality Management regularly over recent years in their capacity as client or key stakeholder. Their ability to work closely alongside designers and understand the key drivers for project outcomes within their role, has always added to the overall teams’ success in designing and delivering projects within new build, refurbishment and remodelling projects.”

“Projects are always well resourced and delivered through senior members of the team who have full knowledge of the project. No Ordinary Hospitality Management bring real life experience to the development of the client brief and design development ensuring all design proposals are bespoke to the businesses involved, whilst also working within the projects overall requirements in regard to budget, programme delivery and quality of product. They are always open to ideas and keen to share lessons learnt for the benefit of projects.”

Director, IDP Group