Taking hospitality
in the right direction

Taking hospitality
in the right direction

Taking hospitality
in the right direction

Welcome to No Ordinary Hospitality Management

Uplifting the hospitality industry, enabling venues to innovate and flourish

About Contact next

The No Ordinary brands

No Ordinary Hospitality Management operate across two divisions.  Retail & Leisure and Hospitality. We understand that every business is different and we are not a one size fits all solution. Working with all types of property, from 5* hotels to heritage sites and partners like Go Ape, we have a diverse range of experience and contacts across each industry.

Tales Of Tea

A No Ordinary team

We’re proud to have an experienced, varied team of professionals on board

Our experts
Getting to know Richard Harrison

Our brand promise

“We work beside you to develop realistic strategies, which will in turn, lead to increased revenue and productivity.”

Richard Harrison, Managing Director


What we'll do for you


Operational Management

As experts in productivity, we implement best practises across the board.  We can develop a business growth plan, introduce innovative processes and measurable KPIs in order to monitor performance and profitability.


Revenue Management

We can identify and maximise hidden opportunities to enhance venue performance. Working with our industry-standard tools and partners, we can provide timely data and meaningful reports.



As part of a full management package we offer a range of services from budgeting and payroll to profit and loss reports.


Sales & Marketing

With our team of experts, we can help you to increase brand awareness and acquisition. With a full sales and marketing review, a well-informed strategy will be developed to introduce new initiatives and drive sales.


Human Resources

Service is at the heart of hospitality and we can help you support employees by rewarding success and providing opportunities for growth through personal development plans.


Safety & Risk Management

With our know-how we can help you to be compliant, to safeguard customers and ensure your business in in-line with current regulations.


Procurement & Stock Control

With many industry contacts we can share benefits and negotiated prices which will cover all procurement needs, minimising supply chain risks.


We can tap into our expert partners who work across PR, web design and much more.

no-ordinary-hospitality-management-design-project management

Design & Project Management

With a deep understanding of what enriches a guests experience, we can assist in cost-effective renovation projects and ensure budgets are met.

Partners we work with

Go Ape


Paje Consultancy Ltd



Advent Communications

Revenue by Design

Shield Safety Group


NFU Mutual


The Great British Food Festival