We help create opportunities 
and overcome challenges

WHO WE ARE

Although we are a small hotel and hospitality management company in the UK, we are proud to have a passionate team of well-connected industry professionals in place to support and help grow profitable businesses through bespoke event management. Find out more below about who you could be working with.

A little more about us

Richard Harrison Managing Director - Bespoke event management

Richard Harrison
Managing Director

Senior Management

Richard has a background in hospitality, conference, events and retail catering that has spanned 27 years and has held roles with many well-known and respected companies such as Corus Hotels, Hayley Conference Centres, First Venues and Allied Domecq...

Currently the Managing Director of No Ordinary Hospitality Management and Coombe Abbey Park Ltd based in Warwickshire, this is the company that owns and operates Coombe Abbey Hotel along with two café outlets, a refurbished pub and an ice cream parlour within the 500-acre Coombe Abbey Park.

Prior to his appointment in 2018, Richard was Head of Conference Centres at Warwick Conferences, based at the University of Warwick and oversaw four conference and hotel venues that welcomed over 100,000 business visitors a year and worked with many big commercial organisations.

During his time at Warwick Conferences, Richard led several multi-million-pound projects creating innovative spaces and services for business and events and gained a graduate diploma in applied management from Warwick Business School. He currently sits on the Coventry Destination Partnership working group for economy and skills and has previously sat on the Council for the Meetings Industry Association (MIA). He has served as a board member of Venues of Excellence for seven years including a two-year term as Chair. In addition, Richard has undertaken work for the University of Limerick as part of a quality review of their retail and hospitality services and was a member of the International Association of Conference Centres (IACC) Global Education Project group.

Get to know Richard a bit more by reading our Q&A with him by clicking here.

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Ron Terry
Operations Director

Senior Management

With an industry background expanding 35 years, Ron has a wealth of knowledge covering all aspects of hotel and hospitality management...

With a career spent primarily working alongside independent owners operating in the leisure and M&E markets, Ron has held a number of General Manager, Regional General Manager & Operations Director positions for small luxury hotel groups, individual award-winning hotels (with revenue in excess of £10M per year) and groups, operating in both hotels and football stadiums with extensive conference and banqueting facilities.

He is also fully conversant with extensive refurbishments and launching new projects within existing businesses.

With proven sales and revenue management experience as well as a personal desire to exceed all guests operational expectations, Ron has the perfect blend of knowledge to support venues and owners that may unfortunately be facing operational and / or profitability challenges.

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Ron Terry Operations Director - Bespoke event management
Hospitality management companies in the UK

Amanda Rottreau Group Head of Finance

Senior Management

Amanda’s career in hospitality spans 36 years, with 19 years operational experience and 17 years gaining extensive experience in many finance. Making Amanda well versed in the industry. Her roles have covered a range of hotels and resorts, food and beverage outlets and events spaces.

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Hugh Boyd

Head of Compliance | TechIOSH, AIIRSM

Hugh has over 30 years operational experience in hospitality management, resulting in a career within Compliance services. Specialising in the hospitality sector, Hugh can offer advice and guidance on all aspects of Health & Safety, training and development, risk assessments, auditing and incident management. 

Hugh is a Associate of the International Institute of Risk & Safety Management, as well as gaining Technical Membership of the Institute of Occupational Safety & Health, dedicated to improving health, safety & well-being in the workplace across all sectors. 

We are proud that all of our venues have been awarded Safe To Trade (R) accreditation in 2025.

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Bespoke event management
Bespoke event management

Charlotte Birch

HR

Charlotte has 17 years of experience within Human Resources working for Fountains for nine years and Coombe Abbey Hotel for eight years. She holds a certificate in Personnel Practice and is currently the HR Manager for Coombe Abbey Hotel. Charlotte uses her expertise to help drive a business forward via her communication and problem solving skills that she has built up over the years.

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Experienced in the industry

As a respected hotel and hospitality management company in the UK, our team has decades of combined experience in bespoke event management, offering dedicated support directly and through our partners in a variety of areas.

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Hospitality management companies UK

Partners we work with

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NOH - No Ordinary Hospitality
Coombe Abbey Hotel, Brinklow Road, Binley, Coventry, West Midlands, England, CV3 2AB
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